Returns & Exchanges
We want you to be 100% satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn products. Items must be in their original, resellable condition to qualify for a full refund or a seamless size swap.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place your unworn boots or accessories in their original packaging, ensuring the product is protected and all tags are attached.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your shipping box.
Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your items at our warehouse, we will process your refund or ship your new pair.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing